Terms of service
DUKE CITY CLOTHING COMPANY
A Brand Operated by DCCC LLC
TERMS OF SERVICE
Last Updated: [INSERT DATE]
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and DCCC LLC, doing business as Duke City Clothing Company (“Company,” “we,” “our,” or “us”). By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree, do not use this website.
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1. COMPANY INFORMATION
DCCC LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
Phone: 505-800-6711
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2. GENERAL CONDITIONS
2.1 Use of this website constitutes acceptance of these Terms.
2.2 We reserve the right to modify, update, or replace these Terms at any time without prior notice.
2.3 Continued use of the website after any changes constitutes acceptance of the revised Terms.
2.4 We reserve the right to refuse service, cancel orders, limit quantities, or terminate accounts at our sole discretion.
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3. PRODUCTS AND SERVICES
3.1 Products offered may include apparel, accessories, digital products, and related merchandise.
3.2 Product descriptions, images, colors, and sizing are provided as accurately as possible; however, actual products may vary slightly due to manufacturing processes, display settings, and material variations.
3.3 Minor variations in color, print placement, garment sizing, stitching, or manufacturing characteristics do not constitute defects.
3.4 We reserve the right to discontinue products, modify designs, or limit quantities without notice.
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4. ORDER ACCEPTANCE
4.1 All orders are subject to acceptance by DCCC LLC.
4.2 We reserve the right to reject, cancel, or limit any order for any lawful reason, including suspected fraud, inventory issues, pricing errors, or violations of these Terms.
4.3 Receipt of an order confirmation does not guarantee acceptance of an order.
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5. PRICING AND PAYMENT
5.1 Prices may change without notice.
5.2 Payment must be received before an order is processed.
5.3 You represent that all payment information provided is accurate and authorized.
5.4 Fraudulent transactions will be reported to appropriate authorities and payment processors.
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6. SHIPPING AND DELIVERY
6.1 Shipping times are estimates only and are not guaranteed.
6.2 DCCC LLC is not responsible for delays caused by carriers, weather events, customs delays, labor disputes, acts of God, or circumstances beyond our control.
6.3 Customers are solely responsible for providing accurate shipping information.
6.4 Orders marked as delivered by the shipping carrier shall be deemed successfully delivered.
6.5 DCCC LLC is not responsible for stolen packages, porch piracy, incorrect addresses supplied by customers, forwarding services, or package theft occurring after delivery.
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7. RETURNS, EXCHANGES, AND REFUNDS
ALL SALES ARE FINAL
Because many products are custom-produced, printed-to-order, or manufactured specifically for customer orders, all sales are final except where required by law.
Refunds or replacements may be considered solely for:
* Manufacturing defects
* Incorrect products shipped by us
* Products damaged during shipment
Claims must be submitted within seven (7) days of delivery and must include:
* Order number
* Photographs of the issue
* Description of the defect
The following are not grounds for refund:
* Buyer remorse
* Incorrect size selection
* Color expectations
* Shipping delays outside our control
* Normal wear and tear
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8. CHARGEBACK POLICY
8.1 Customers agree to contact DCCC LLC before initiating any payment dispute or chargeback.
8.2 Filing a fraudulent chargeback after receiving products may constitute theft of goods and services.
8.3 We reserve the right to provide order records, delivery confirmations, communications, IP logs, and other evidence to payment processors, financial institutions, collection agencies, and legal authorities.
8.4 Customers who initiate unjustified chargebacks may be permanently prohibited from future purchases.
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9. INTELLECTUAL PROPERTY
9.1 All logos, designs, graphics, trademarks, artwork, text, product designs, photographs, videos, branding, website content, and intellectual property are owned by DCCC LLC or licensed to DCCC LLC.
9.2 No content may be copied, reproduced, distributed, modified, sold, or exploited without written permission.
9.3 Unauthorized use may result in legal action.
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10. CUSTOMER-SUBMITTED DESIGNS
10.1 If customers submit artwork, designs, slogans, images, or other content, they represent and warrant that they possess all necessary ownership rights.
10.2 Customers agree to indemnify and hold harmless DCCC LLC from any copyright, trademark, licensing, or intellectual property claims arising from submitted content.
10.3 DCCC LLC reserves the right to reject any content at its sole discretion.
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11. USER CONDUCT
Users agree not to:
* Violate laws or regulations
* Harass employees or representatives
* Submit false information
* Interfere with website operations
* Upload malicious software
* Commit fraud
Violation may result in account termination, order cancellation, legal action, or permanent bans.
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12. DISCLAIMER OF WARRANTIES
ALL PRODUCTS, SERVICES, AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
DCCC LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
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13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
DCCC LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
OUR MAXIMUM LIABILITY SHALL NEVER EXCEED THE TOTAL PURCHASE PRICE PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
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14. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless DCCC LLC, its members, managers, officers, employees, contractors, affiliates, successors, and agents from and against all claims, liabilities, damages, losses, costs, expenses, and attorney fees arising from:
* Your use of the website
* Your violation of these Terms
* Your submitted content
* Your violation of laws or third-party rights
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15. FORCE MAJEURE
DCCC LLC shall not be liable for delays or failures caused by events beyond reasonable control, including:
* Natural disasters
* Weather events
* Pandemics
* Supply chain interruptions
* Government actions
* Cyberattacks
* Labor shortages
* Utility failures
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16. DISPUTE RESOLUTION
16.1 These Terms shall be governed by the laws of the State of Delaware.
16.2 Any dispute arising under these Terms shall first be submitted to informal negotiation.
16.3 If unresolved, disputes shall be resolved through binding arbitration in Delaware.
16.4 Customers waive participation in class actions, class arbitrations, and representative actions.
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17. SEVERABILITY
If any provision of these Terms is determined unenforceable, the remaining provisions shall remain in full force and effect.
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18. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and DCCC LLC regarding the use of the website and purchase of products.
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19. CONTACT INFORMATION
DCCC LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
Phone: 505-800-6711
By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.